Privacy Policy
Welcome to AiLead (“the App”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.
Information We Collect
To provide our AI-powered shopping assistant services, we collect and access certain data from your Shopify store. This data is used strictly to enable core functionalities such as product recommendations, order inquiries, promotional insights, and user experience optimization. Below is a detailed breakdown of the data we collect:
Store Owner Information
Full name, email address, phone number, and physical address
Used to identify the store owner (admin), enable in-dashboard display, send AI performance reports, system notifications, and provide customer support communication.
Contributor and User Information
Email address, IP address, browser and operating system details
Collected from any individual who uploads media, edits pages, writes blog posts, or comments on products. Used to initialize accounts, link Shopify identities, and provide support services.
Product Information
Product titles, images, descriptions, prices, inventory levels, and collections
Accessed via read_products scope to understand your store’s catalog and provide intelligent AI recommendations. This helps ensure that out-of-stock or unpublished products are not recommended.
Product Tags
Custom tags assigned to products (e.g., “gift_for_mom”, “bestseller”)
Used to enhance recommendation precision based on user intent or seasonal context (e.g., “Mother’s Day gifts”).
Price Rules and Promotions
Discount structures including thresholds, time ranges, and applicability
Used to inform users about current promotions through the AI assistant (e.g., “Spend $100 to get $20 off”). We do not create, edit, or delete discounts.
Order Information
Order history, fulfillment status, shipping address, order total
Accessed via read_orders to support features like “Where is my order?”, returns, or address updates via the chat assistant.
Discount Codes
All active discount codes, usage conditions, start/end dates Used to surface available discounts to users in real-time and support features like automated reminders (“Only 1 hour left to use this coupon!”).
Draft Orders
Create draft (unpaid) orders for checkout convenience Allows the AI assistant to generate checkout-ready combinations for recommended products.
Cart Transform Functions
Structure of cart transformation logic (e.g., gift-with-purchase, bundles)
Read-only access used to support advanced bundling and automated cart suggestions. No access to actual cart contents.
How We Use Your Information
We use the collected information solely to enable and improve our AI shopping assistant features. Specifically:
Personalization: We analyze your store’s product data and tags to deliver personalized product suggestions to your customers.
Customer Support: Store owner and contributor data help us deliver proactive support and enable communication regarding your store’s AI performance, reports, or technical issues.
Order Assistance: Order data allows us to help customers inquire about order status, delivery, or initiate returns and address changes.
Promotions: Discount and price rule data enable the assistant to inform users of ongoing sales and promotions, improving engagement and conversion.
Checkout Optimization: With draft order capabilities, we help streamline the buying process by allowing users to check out directly from the AI conversation.
Product Logic Enhancements: Reading cart transformation functions allows us to suggest bundles, add-on products, or gifts automatically.
We do not use your data for advertising, reselling, or sharing with third parties unless explicitly authorized by you.
Data Sharing & Disclosure
We do not sell your data or share it with unauthorized third parties. However, we may share data in the following situations:
Shopify Integration – Synchronizing necessary data as required by Shopify API
Third-Party Service Providers – Limited to payment processing, data analytics, and related functionalities
Legal Requirements – When required by law or regulatory authorities
Data Storage & Security
We implement industry-standard security measures to protect your data, including:
Data Encryption: AES encryption for stored data, TLS encryption for transmitted data
Access Control: Only authorized personnel can access sensitive data
Regular Security Reviews: Periodic audits to ensure compliance
Data Retention
Merchant Data: Deleted within 30 days after AiLead is uninstalled
Visitor Data: Retained for 6 months and then automatically anonymized
Your Rights
Under GDPR and CCPA, you have the following rights:
Access Your Data – Request a copy of the personal data we collect
Delete Your Data – Request data deletion (subject to legal allowances)
Correct Your Data – Request corrections to inaccurate information
Restrict Data Usage – Limit the use of your data for marketing purposes
To exercise your rights, contact us at hi@a.xyz. We will respond within 30 days.
Cookies & Tracking Technologies
AiLead may use cookies and similar technologies to enhance your experience:
Essential Cookies – Required for the App to function properly
Analytics Cookies – Monitor visitor interactions to improve AI performance
Marketing Cookies – Personalize recommendations and enhance conversion rates
You can manage or disable cookies in your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically. If there are significant changes, we will notify you via email or Shopify.
Contact Us
If you have any questions about this Privacy Policy or data processing, please contact us:
📩 Email: hi@a.xyz
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